Privacy Policy
At FirstAxisCap, we are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our trading and mining services.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, government-issued ID, and other KYC-related data.
• Financial Information: Bank account details, wallet addresses, transaction history.
• Technical Data: IP address, browser type, device information, cookies, and usage logs.
• Communication Data: Records of your interactions with our support team or platform.
2. How We Use Your Information
We use your data to:
• Verify your identity and comply with legal obligations (KYC/AML).
• Facilitate trading and mining activities.
• Improve platform performance and user experience.
• Send important updates, promotions, and security alerts.
• Prevent fraud, unauthorized access, and other illegal activities.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
• Regulatory authorities, when required by law.
• Service providers who help us operate the platform (e.g., payment processors, cloud services).
• Partners for joint promotions or services, with your consent.
4. Data Security
We implement industry-standard security measures, including:
• End-to-end encryption
• Two-factor authentication (2FA)
• Cold wallet storage for digital assets
• Regular security audits and monitoring
5. Your Rights
You have the right to:
• Access, update, or delete your personal data.
• Withdraw consent for data processing.
• Request a copy of your stored information.
• Lodge a complaint with a data protection authority.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
7. International Data Transfers
Your data may be stored and processed in countries outside your jurisdiction. We ensure such transfers comply with applicable data protection laws.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 privacy@firstaxiscap.com